FAST AND FREE U.S. SHIPPING
USPS First Class Cutoff: December 18th
USPS Priority Mail Cutoff: December 19th
UPS Ground Cutoff: December 15th
Please note: The above dates are according to the websites of the United States Postal Service and United Parcel Service. Once a package leaves us, we have no control over any delays in transit and cannot guarantee a specific date. If you would like any higher shipping service (i.e. USPS Priority Express, UPS Next Day, etc.) please email or message us so we can best help you!
*Due to the impact of COVID-19, there may be some shipping delays.*
We are happy to offer you FREE standard shipping on orders within the U.S! All orders will be shipped USPS First Class, USPS Priority, or UPS Ground (depending on an item's weight). If you would like to upgrade your package or choose a different service, you may select that option at checkout for an additional fee. USPS Priority Mail does include up to $50 of insurance.
Lost, Stolen, or Damaged Packages:
We strive to ship our orders FAST! Usually your order will be shipped in 1-2 business days (sometimes even same day depending on our pickup schedule)! All packages will include a tracking number that will be sent via email or text (depending on the form of contact you provide at checkout). If you do not receive an email with the tracking information within 5 business days, please contact us. Once a package is shipped, we are not responsible for lost, stolen, or damaged items. If you do happen to have an issue with your package, please contact the United States Postal Service immediately.
USPS First Class Mail typically takes 2-4 business days to arrive depending on where you live. We are located in Davenport, FL as a reference of where it is coming from. While we do our best to ship out all orders within 1-2 business days, there may be some instances where a delay can occur. If there is a shipping delay on our end due to an emergency or being out of town, we will make note of it on our website or one of our social media pages.
We are not responsible for shipping delays once a package is shipped. The shipping times shown on your tracking information may not be guaranteed by USPS. If your item is delayed, please contact the United States Postal Service directly.
Please check to make sure your shipping address is correct before confirming your order. Once your order is placed, an address may not be able to be changed. If you do need to change your address, please contact us immediately and we will do our best to see if we can make the change. We are not responsible for packages sent to the wrong address. If an item is returned to us due to the address being incorrect, we will try to make contact with you and have to charge an additional shipping fee of $5 to have the item sent back. If we do not hear back from you within 7 days of receiving the item, we will issue you a refund in the amount of your order minus return shipping costs.